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Contact us

Please be assured that we are always on hand to answer your queries regarding any of the products on our website and your existing orders.


Our website is constantly being updated and you can find answers to most questions on our dedicated help pages.


Enquiries relating to choosing and making a decision regarding any of our products, please visit our How to? page.


Enquiries relating to any of our products, please visit our Technical Info page.


For shopping related enquiries (such as ordering, payment, delivery and many other subjects) please visit our Customer Service and Frequently Asked Questions page where most of the answers can be found.


If you have not been able find the answer to your questions on any of the above pages, our friendly & knowledgeable team can be contacted via the contact methods below.


By e-mail: info@towelradiatorstore.com


By Telephone: 020 8892 2633


By Contact Form: Please complete the contact form below.




Our Office Hours


Our Office Hours are

Monday to Friday: 09:00 – 17:30
Saturdays: 10:00 – 16:00 (e-mails only)


During busy periods the telephones might be extremely busy and there may be a small delay answering your call. If this is the case, please leave a voicemail or alternatively send us an e-mail with your name, your telephone number and your message. We will respond to you as soon as possible.


Towel Radiator Store


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For questions about an order or for more information about our products.